I invited a friend but didn't get my referral bonus

Thanks for spreading the news about Chipmunk. Here are some reasons why the referral might not have worked:

  • Did you make sure the friend clicked on your referral link and signed up? If they navigated away from your specific link at any time before signing up, the bonus would not have been automatically issued.
  • Are you sure the friend has not created any Chipmunk teams before? Friends you refer (including yourself) can be members of a team as long as they have never created a Chipmunk team before.

If neither of the above apply in your case and you're still missing your bonus, please Contact Us using the link below. Let us know:

  • Your team name
  • Your email address
  • Your referral link
  • (Optional) The email address of the friend you referred

We'll look into this and get back to you as soon as we can.

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